At SinglePoint, we are committed to protecting your privacy.
The purpose of this policy statement is to share with you the following:
- How We Gather Information About Our Users
- How We Use the Information Gathered About Our Users
- Protection of Database Information
- Reviewing/Changing Your Information
- Limits on Our Abilities
- Complaints Procedure
1. How We Use Information About Our Users
We will never collect sensitive information about you without your explicit consent. When you register to become a group administrator with SinglePoint by filling out and submitting a group registration form on the SinglePoint website, an account will be created for you automatically. The registration process for group administrators will collect your name, group name, address, phone number, service provider, email address and information regarding the type, location and demographics of your group. The registration process to join a group will include submitting your phone number and service provider.
When you visit the SinglePoint website, our web servers may use technology to track the behavior patterns of visitors to our site by collecting number of visits, average time spent, page views, the name of the domain you used to access the Internet and the website you came from and visit next. We also use “cookies” which would be stored on your browser. These cookies have a finite lifetime. You can usually modify your browser to prevent this from happening.
2. How We Use the Information Gathered About Our Users
If SinglePoint or all of SinglePoint assets are acquired, we may transfer customer information, including your personal information provided to us as part of the registration process, to the acquirer. Otherwise, we will not use or share your personal information with any third party except to our service providers as required to operate SinglePoint.
3. Protection of Database Information
Any information sent to SinglePoint for text messaging and/or storage purposes will remain the property of the account holder, which SinglePoint will hold securely in accordance with our internal security policy and the law. SinglePoint will take reasonable measures to protect your personal information with security safeguards appropriate to the sensitivity of the information, through the use of technological measures (e.g., firewalls, passwords, encryption) and training of employees. SinglePoint will at no time collect or redistribute this information without your consent, except where legally required to do so.
4. Reviewing/Changing Your Information
It is SinglePoint policy that just as a user must subscribe to a messaging group, they have the right to unsubscribe from a particular messaging group. When a user unsubscribes from a particular group, they will no longer receive any messages unless they were to subscribe again. SinglePoint is not responsible for the messages sent by our clients or customers that are using SinglePoint products or services to send messages. It is the user’s sole responsibility to acquire necessary permission to send messages to their recipients.
If at any time you would like to change any information in your account, login from the home page. Here you can change or update your information.
5. Limits on Our Abilities
Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems.
6. Complaints Procedure
If you have any complaints relating to any aspect of our service, please message us. Please state clearly the nature of the complaint. We will acknowledge your complaint within 5 working days. You will also be assigned a contact name that will be responsible for keeping you informed of the progress of any complaint.